Money Back Guarantee
OUR 100-DAY MONEY-BACK GUARANTEE
With our knives we want to simplify your everyday cooking. To achieve this, we rely on high-quality materials, good workmanship, a fair price-performance ratio, clear design and excellent customer service for all our products.
Despite all the care we take, it can of course happen that you are not one hundred percent satisfied with the products you have ordered. Maybe you don't like the color as much as you expected or you would rather have a whole set instead of a single knife. No problem at all.
We know from experience that our customers very rarely want to return our products.
That's why we allow our customers a 100-day return period. So you have enough time to test the product. We think this much service has to be.
For the refund, we use the same payment method that you used for the original transaction. Unless otherwise expressly agreed with you. Under no circumstances will we be charged for a refund. However, we may withhold the refund until we have received the goods back or until proof has been provided that the goods have been returned. This way we are all on the safe side.
Should you need further assistance, no problem! Feel free to contact us personally.
With our knives we want to simplify your everyday cooking. To achieve this, we rely on high-quality materials, good workmanship, a fair price-performance ratio, clear design and excellent customer service for all our products.
Despite all the care we take, it can of course happen that you are not one hundred percent satisfied with the products you have ordered. Maybe you don't like the color as much as you expected or you would rather have a whole set instead of a single knife. No problem at all.
We know from experience that our customers very rarely want to return our products.
That's why we allow our customers a 100-day return period. So you have enough time to test the product. We think this much service has to be.
For the refund, we use the same payment method that you used for the original transaction. Unless otherwise expressly agreed with you. Under no circumstances will we be charged for a refund. However, we may withhold the refund until we have received the goods back or until proof has been provided that the goods have been returned. This way we are all on the safe side.
Should you need further assistance, no problem! Feel free to contact us personally.